Nortal is a leader in IT export and software development in the Baltics, second largest Baltic IT services company

September 29, 2014

Nortal ranked first in Prime Investment report on Baltic ICT Market in two different categories: Top-5 software development companies and Top-5 exporting companies. Nortal also took the second place in TOP 20 Baltic IT services companies 2013 list.

According to Prime Investment and based on the survey results, during 2013 sales of Baltic IT exhibited growth of 8,6 % y-o-y. Growth of total revenues, including sale of hardware, third-party software and services, was only 5%.

Nortal CEO Priit Alamäe said that the slowdown in the overall European economy has clearly also slowed down the growth of the Baltic ICT market in recent years and that within the next 5 years a significant growth in absolute terms can only be achieved outside the Baltics. "Nortal will grow by approximately 15% in 2014, and approximately 65% of our turnover comes from outside the Baltic states. Current trends suggest that this proportion will increase in the coming years. Nortal expects the greatest growth from manufacturing, logistics, healthcare sectors and from the public sector with a geographical focus on the Baltics, the Nordic countries and the GCC (Gulf Cooperation Council) countries," added Alamäe.

Baltic ICT market news is a semi-annual review of recent corporate developments in the sector of information technology, telecommunications and Internet access in the Baltic States. The report highlights important corporate and M&A events of the Baltic ICT market and provides proprietary ratings of the leading Baltic IT service companies. The ranking has been compiled since 2002.

Prime Investment is one of the leading investment banking companies in the region, focusing on M&A, buyouts, fund raising, corporate restructuring and strategic advisory.

See the Baltic ICT Market news 2014.

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Nortal Joins the Hortonworks Systems Integrator Partner Program

August 25, 2014

Nortal, one of the first large-scale IT development houses providing Big Data solutions in the Nordics, announced today that it has joined the Hortonworks® Systems Integrator Partner Program to deliver Big Data solutions powered by the Hortonworks Data Platform (HDP). Hortonworks is the leading contributor to and provider of open source Apache™ Hadoop®. Nortal’s customers can now benefit from easier integration with Hadoop to enable data-driven business models.

By joining the Hortonworks Systems Integrator Partner program, Nortal will strengthen its ability to implement enterprise-level Big Data solutions including the Hortonworks Data Platform, the industry’s only 100-percent open source Hadoop distribution, explicitly architected, built and tested for enterprise-grade deployments.

Nortal has been building Big Data services and teams since 2013 with a focus on creating state-of-the-art Big Data application development services and integrating them into the existing business processes of its customers. The integration of Hadoop combined with Nortal’s expertise in software development empowers Nortal customers to uncover the value of hidden data sources, helping base their business decisions on net new data insight. 

Juha Laakkonen, Nortal Finland Managing Director believes that Big Data can offer businesses a whole new perspective as well as additional value necessary for future growth: “We are convinced that more data can lead to more accurate analysis and decision-making. By adding pattern search and data mining to Big Data, we get a set of results that allows us to understand how our customers behave when they buy something. Big Data helps us to analyze data, to find a pattern and eventually to create a more efficient business model based on the expanded information. We are proud and happy that Hortonworks has accepted Nortal for the partner program to offer data mining solutions to enterprises worldwide,” said Laakkonen.
According to Jari Lahdenperä, Nortal Business Development Manager, Big Data has been the IT buzz word for the last couple of years. “Data is the most under-leveraged source for existing businesses, and companies are constantly looking for ways to use data to develop data-driven business models. It is about capturing, storing, analyzing and modeling to establish predictions, recommendations and other data science outcomes. I truly believe the combination of Hortonworks’ Hadoop platform and Nortal’s expertise in software development offers a unique opportunity to our existing as well as new customers,” explained Lahdenperä. 

Hortonworks Data Platform was built by the core architects, builders and operators of Apache Hadoop and includes all of the necessary components to manage a cluster at scale and uncover business insights from existing and new big data sources. With a YARN-based architecture, HDP enables multiple workloads, applications and processing engines across single clusters with optimal efficiency. A reliable, secure and multi-use enterprise data platform, HDP is an important component of the modern data architecture, helping organizations mine, process and analyze large batches of unstructured data sets to make more informed business decisions. 

”We welcome Nortal to the Hortonworks Systems Integrator Partner Program and look forward to working with them to provide data-driven applications powered by HDP to their customers,” said John Kreisa, Vice President of Strategic Marketing at Hortonworks. “Nortal’s long-standing experience delivering high-value enterprise solutions creates a natural expansion to add Hadoop integration services as companies of all sizes are adopting Hadoop to support their Big Data projects. With Nortal we can expand our efforts to bring the power of Hadoop to the Nordics.”

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Nortal to Partner with Garage48 and ITA to Help Organise SaS48H in Oman

August 25, 2014

Garage48 joined forces with Information Technology Authority (ITA) in Sultanate of Oman Sas Programme and Nortal to organize the very first Garage48 format hacakthon Sas48H in Muscat, Oman hosted in picturesque Almouj Golf Muscat from 18-20 September. Nortal partners Garage48 with talented IT specialists and local startup enthusiasts to participate with ideas and technical know-how! 

According to Peeter Smitt, Nortal Managing Director in GCC and Head of International Unit Nortal is a proud parent of several spin-offs that have developed and offer innovative solutions worldwide. "And that is why Nortal wants to take part in making the first Sas48H a success in Oman. The format of Garage48 has well-proved itself by bringing together people with new ideas and the technical know-how to make these ideas a reality. The timeframe pushes the teams to really consider business development and its pain points right from the beginning. Events like Sas48H will not only promote entrepreneurship in the society, it will truly encourage people to become entrepreneurs. Estonia with its inspiring experience of Garage48 and the highest number of startups per head in Europe is a living proof of that," said Smitt.  

The Information Technology Authority’s (ITA) Sas Programme for Entrepreneurship promotes startups innovative ideas and solutions in information and communication technology (ICT) field through the first of its kind in Oman - Sas48H contest. Sas48H event is a weekend event held for 48 hours and focuses on the development of new web services and mobile services. The event targets programmers and mobile app developers, web developers, designers, visionary entrepreneurs/project managers, and marketers.

Registration is open, come & join us!

Follow information:
Garage48 FB & e.oman FB
Instagram: eoman_ita

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Financial Results of 2013

July 02, 2014

Nortal EBITDA grew to EUR 947 thousand in 2013 compared to minus 3.7 million euros in 2012, while consolidated revenue decreased to EUR 36.6 million (EUR 41,8 million in 2012).

In 2013, Nortal business in Finland, Oman and Lithuania was profitable. Although Nortal Estonian business performance was still slightly negative in 2013, the restructuring process that begun in 2012, is showing positive results and the last quarter of 2013 was clearly profitable with a continuous positive trend. Part of the negative results can also be attributed to Nortal business in Russia, but the first half of 2014 has led to an increase in turnover across the company, and Nortal is profitable. 

Nortal will focus increasingly on raising competence in following business areas: telecommunications, e-government, e-health and industry, logistics & energy. The end of 2013 and the beginning of 2014 witnessed many landmark agreements for the company - Nortal signed three major contracts in Oman worth a total of approximately EUR 20 million, also the Finnish Tax Administration contract with a total value of EUR 226 million and a number of contracts in Lithuanian health sector, including the Lithuanian central health information system. In Finland the industry, energy and logistics areas are showing strong improvement and growth. In Estonia Nortal has won major contracts in the field of e–government and has started first significant projects in manufacturing automation and optimisation.  

Nortal is a valued employer across its markets, and in recognition to this for the third time in its history Nortal was awarded the title of most family- and employee friendly company in Estonia (Nortal shared first place with Ericsson). 

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Nortal Launches its Tech Blog

June 02, 2014

Nortal technicians have been creating software at Nortal for a long time. Having gained a unique set of experiences from numerous projects in multiple geographical locations, it is time to share it with others. Nortal launched its Tech Blog for developers, QA or for any other role involved in IT and software.
Priit Liivak, Head of Engineering at Nortal said the content would be kept as technical as possible. “Expect to see code snippets, stack traces, graphs and all other nitty-gritty details that matter. We will keep technical aspect in mind for every post being published in the blog. We also hope to learn as well - with the help of the readers’ feedback we can validate ideas and acquire new ones,” explained Liivak. 
For further information see:

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Visit Nortal stand at the Nightless Night OuluHealth Ecosystem meeting on June 11th 2014

May 27, 2014

You're welcome to visit Nortal stand at the Nightless Night OuluHealth Ecosystem Meeting on June 11th in Oulu.


We are excited to share our experiences from the eHealth sector and X-Road (Estonian ‘’Palveluväylä’’) with you.

The Nightless Night OuluHealth summit will provide the opportunity to discuss connected health issues with members of ecosystems from several countries, represented through the networks of the Future Health program of Finland and European Connected Health Alliance.

Professionals from health, information and communications technology, medical technology, bioscience and pharmacy are brought together to share ideas, build networks and discuss research and development possibilities.

More info: and


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Nortal is once again the most employee- and family friendly company in Estonia. Along with Ericsson Eesti AS

May 22, 2014

On May 22nd, Estonian Ministry of Social Affairs, Bonnier Group business newspaper Äripäev and family magazine Pere & Kodu announced Estonian companies that are the most employee and family friendly (this year for the 14th time already). Nortal AS and Ericsson Eesti AS shared 1-2 place and were therefore announced the most employee- and family friendly companies in Estonia in 2014. Nortal has previously been awarded the same title twice – in 2008 and 2010.​

Nortal HR manager Jüri Saarma​ said that this title is most of all a recognition to all Nortal employees. "Only us and we ourselves can influence the type of company Nortal is today, tomorrow and the day after. We influence Nortal with our daily work, state of mind, thoughts and ideas and by giving feedback," said Saarma.

Nortal CEO Priit Alamäe​ also believes that the company's internal vibe and mindset is by 95% shaped by its employees. "This is a recognition especially to all of our good people who come to work every morning with a positive energy level and who brighten up their colleagues' days as well. The job of a manager is to listen to the people and to provide them with the best opportunities to succeed," added Alamäe. ​​


The companies were evaluated both by the CEO and/or the HR manager and the employees of the company. The TOP of the employee- and family friendly companies was determined by adding up the scores of employee-friendliness and family-friendliness. The end result took into account the two sub-indicators: the family-friendliness and work environment as well as employee development opportunities or employee-friendliness.

In the rankings the CEO's or HR Manager's estimations were of 40% importance and the employees' estimations of 60% importance. ​​

40 companies participated in the contest. Participation was voluntary.

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Juha Laakkonen to take the Position of Country Manager for Nortal Finland, Member of Group Management

May 05, 2014

Nortal has appointed Juha Laakkonen as the Country Manager for Nortal Finland since September 1, 2014. As of today, May 5th, 2014 Juha Laakkonen, the former CEO of Lappset Group Ltd joins Nortal as the Head of Industry & Logistics Business Area.

"While Europe and Finland are still in the economic downturn and most of the manufacturing happens outside of Europe, the companies like Nortal help our industries and public sector to stay competitive by implementing more efficient daily routines and advanced, innovative technological solutions. I am excited about the new challenge," says Juha Laakkonen.

Nortal Finland current CEO Jorma Kallio will move to work at Nortal key customer projects as well as the business development activities until further notice, after which he will retire.

"I am happy and proud Juha is aboard. He is goal oriented leader with a passion to take Nortal to new markets and to acquire new customers. I leave the operational responsibilities with him in confidence," said Mr. Kallio.

Juha Laakkonen, 44, worked as the CEO of Lappset Group Ltd since 2008. His educational background comprises double degrees; IT engineering and Bachelor of Business Administration. Laakkonen is a former Finnish national champion of decathlon and an Honorary Consul for Iceland in Lapland.

Additional Information:

Juha Laakkonen
Country Manager (starting from September 1, 2014)
Nortal Oy
+358 407 625 480

Jorma Kallio
Country Manager (until August 31, 2014)
Nortal Oy
+358 400 542 999

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Nortal to Create the Central Electronic Health Information System for Lithuania

April 17, 2014

Nortal is designing a Central Electronic Health Information System for the Ministry of Health of the Republic of Lithuania and for the State Institution Registrų centras (Registers Centre). This will be a one-stop point for residents of Lithuania and health care specialists to access health services electronically. The Central Electronic Health Information System (CEHIS) will consist of health care specialist and patient websites, which will permit rapid sharing of information. This will reduce the patients’ waiting times and the number of documents to be filled out and it will make it possible for both patients and doctors to focus all their attention on effective treatment.

When the electronic services are implemented in the health care establishments, this will improve service to clients and their access to service. This will give reality to the principle “one citizen – one electronic medical case history”.

“Residents of Lithuania will be able to use CEHIS to electronically access, without barriers imposed by time, geography or institution, their medical case history information. People will be able to log on to the system and see messages about their health tests, prescriptions, inoculation records and referral records. They will also be able to request the certificates they require, to register with general practitioners or to communicate remotely”, said Vice-Minister for Health of the Republic of Lithuania, Erikas Mačiūnas, listing the benefits of CEHIS. “An electronic health report will replace the current paper cards, and when essential information is required about a patient, the doctor will be able to access it in the blink of an eye.”

The number of documents to be filled out by hand and patients’ waiting times will be reduced

Once the Central Electronic Health Information System is introduced, health care professionals will be able to repeatedly use patients’ medical information and they will be able to provide health care services faster and better, including writing prescriptions electronically. With information exchange systems improved, doctors will be able to devote more time to patient care. Since patients will be able to do many things on the CEHIS website, they will be able to avoid spending long periods waiting to see doctors.

Vice-Minister E. Mačiūnas continued: “At present, statistical data shows that there are 6 General Practitioners per 10,000 of the population; therefore, a patient’s time with the doctor needs to be spent as effectively as possible, not filling out forms, but in examination and consultation. Using the Central Electronic Health Information System, participants in the health care sector will be able to cooperate, and important information exchanges will be developed: CEHIS, the electronic prescription service and a database of medical images – which will reduce duplication of tests for patients who have been attending consultations in various health care service institutions. This will ensure a fast search of information needed about the patient and access to the latest databases and catalogues of recommendations concerning diagnosis and treatment”. 

The system is being developed on the basis of best practice

Nortal started its activity in the health care sector by installing and maintaining national electronic medical record systems, patient information systems and self-service health care websites for clients in Finland and Estonia.

“We understand the value of such an information system for all residents of this country; therefore, we use our extensive experience and accept the responsibility of creating a new, unified access point to the electronic medical records of citizens of this country. We have put to work on this project the best Nortal employees in Lithuania and Estonia, who are experienced in the health care sector”, stated Nortal Manager Arnoldas Jankūnas. He also remarked that in the process of designing systems that are going to be used by all Lithuanian citizens, priority must be given to designing systems that are convenient to use, that provide clear and simple information delivery and are attractive.

A. Jankūnas added: “In the course of designing a system, we do everything we can to make it convenient to use both for young people, who almost always access data electronically using a mobile telephone (which is why the CEHIS website is adapted for screens of varying sizes), as well as for older people (which is why large amounts of information are presented as clearly as possible, using a modern and convenient to use method of presenting separate blocks of information of varying sizes)”.

It is planned to have the Central Electronic Health Information System operational by March 2015.

Additional information:

Skaistė Krikščiūnaitė, 
Nortal Communications Specialist
Mobile telephone: +370 6169 0876

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The Go Live of a Modern and Functional Lithuanian Railways Website

April 14, 2014

A new and modern website has been created for Lithuanian Railways. It is adapted for screens of varying sizes, showing large quantities of information in an easy and understandable manner, while the extended functions enable visitors to the website to quickly and conveniently perform their required actions.

The Lithuanian Railways website was designed and set up by Nortal.

The website has been improved with added functions.

Arnoldas Jankūnas, the Manager of Nortal, says that when talking about electronic service, priority must be given to the ease of using the website, its design, its outstanding features and its creation of opportunities for interaction. These days it is no longer exceptional to design a website that adapts to the size of the equipment being used by the client; this has become an essential feature. 

“When designing the Lithuanian Railway website we made sure that the website was functional and we also designed it so that it changes depending on the day and the time of the year”, said A. Jankūnas. “A well-designed website creates positive emotions in visitors, which is equally as important as its functionality. I am pleased that Lithuanian Railways invites its clients to use a Lithuanian website that is comparable to one of the websites of the major European carriers.”

In addition to other new features, Lithuanian Railways clients will be able to use the interactive station map, an events calendar, links to social networks and the electronic form-filling capacity. Plans for the near future are to integrate ticket purchase. All the information on the website is designed to be usable by people with disabilities. 

Clearer presentation of information for private clients and business clients

The basic activity of Lithuanian Railways is the transportation of passengers and freight. Therefore, information is presented on the website according to the characteristics of the visitors and it is divided into sections intended for passengers and for business.

“In order to ensure effective service for clients of Lithuanian Railways and to increase client satisfaction, we have tried to present large amounts of information as functionally and as simply as possible. For example, a client seeking passenger train timetable information is not encumbered with information about freight transport.” 

For the Lithuanian Railways website a solution was adopted that is modern and convenient to use, incorporating the use of separate blocks of information of varying sizes to present all the necessary information.

You can visit the new Lithuanian Railways website at:

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