Electronic business register and business process automation solution along with self-service targeted to citizens and other government institutions has won a WSIS 2012 Project Prize in the category of e-business. The solution saves an average of 1:30 hours of waiting time standing in a queue. During the first week after go-live the solution already saved 1248 working hours for investors.
66% of Estonian estimated population participated in the month-long e-census in January 2012 surpassing the current world record of 54,6% held by Canada.
“During the peak time the system worked impeccably and the IT consortium deserves recognition for that. More than 50 000 people could be counted per day which exceeded the planned demand multiple times.„
“Estonian tourism exports increased over 4 million Euros within 6 months after implementation.„
Estonian Ministry of Finance has gained one of the lowest administration cost ratio among EU countries for managing EU structural funds distribution in Estonia. More than 3 billion euros of payouts have been made since 2007.
“Without exaggeration it can be said that the new system played a key role in Unemployment Insurance Fund’s success in handling exponentially increased number of customers in 2009 without increasing the number of consultants equally. The speed of customer service increased 3 times.„
Consolidation of more than 25 non-integrated systems into unified services’ platform has enabled a wider use of e-services leading to significant increase in the level of customer satisfaction.
Fully automated and digital invoice handling service enables to decrease the costs of invoice handling more than 2,5 times compared to manual invoice processing.
Agricultural Registry and Information Board has gained one of the lowest administration cost ratio (2 FTE’s in total) among EU countries for managing EU agricultural subsidies distribution in Estonia. More than 1,5 billion euros of subsidies have been distributed since 2007 with weekly payouts in average exceeding 2,5 million euros.
An HTML5 application to simulate customers' financial positions, identify risks and opportunities, and their impact on future cash flow.
“This tool will help us to visualize customer's situation, making scenarios, forecasts and bring a lot of value into customer meetings.„
Hukoomi plays a significant role in Qatar’s rise from 90 in 2010 to 27 in 2011 in the rankings of United Nations e-Government Survey. Hukoomi is also rewarded as the most accessible website in Qatar for 2012 and the best government electronic content in the Arab region in 2011.
“Nortal has proven to deliver two critical aspects being our software vendor. They can be flexible to address critical needs within a very short timeframe, and ensure long term stability for our multi-location, multi-discipline hospital, lab and radiology systems.„
Maxima’s e-shop is a modern e-commerce system for the biggest retailer in Lithuania, containing more than 20 000 products that can be searched and ordered in just a few seconds.
e-maxima.lt was selected as the best commercial project of the year in Login 2011 in Lithuania.
“The result was a system that has been very stable and met our operational needs well. The system has worked perfectly in practice, and there has not been any need for major maintenance work. We are very pleased.„
The Tax Card Online service provides citizens with concrete tools, makes common routines a bit easier, and in the long run, also saves taxpayers’ money. The superiority of this service has also been recognised with numerous awards, e.g. JulkIT Awards 2007 as the best ICT project in public administration, Executive IT Awards recognition and Grand One 2007 recognition.
Finland’s largest Harbour-operators in Kotka, Hamina and Helsinki manage the industrial production, materials, logistics and transportation with Nortal systems that help operators build cost-effective business models and run operations more efficiently.